Google links for MSS403002 - Ensure process improvements are sustained

Elements and Performance Criteria

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Competitive systems and practices include one or more of:

lean operations

agile operations

preventative and predictive maintenance approaches

statistical process control systems, including six sigma and three sigma

Just in Time (JIT), kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

current reality tree.

A change aimed at reducing muda (waste) will be an improvement in one or more of:

Customers include one or more of:

internal customers

external customers

final customers.

Suppliers include one or more of:

internal suppliers

external suppliers

ultimate source of process inputs(e.g. raw materials).

Systems include all of:

equipment/plant

systems/processes

procedures and work practices.

Resources include all of:

money (expense/capital).

Procedures (written, verbal, visual, computer based, etc.) include one or any combination of:

work instructions

standard operating procedures (SOPs)

safe work method statements

formulas/recipes

batch sheets

temporary instructions

Techniques for sustaining improvements include one or more of:

techniques for preventing mistakes by designing the operations process, equipment and tools so that an operation cannot be performed incorrectly (e.g. baka-yoke)

techniques that generate warning signals where a mistake is about to be performed (poka-yoke)

use of technology so that it is impossible to do the job any other way

changes to process or procedures or other changes to the operations system which, if followed, will sustain the change.

Measuring performance includes one or more of:

personally taking measurements

arranging for measurements to be taken/made by appropriate personnel.

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability, on two (2) or more occasions to:

identify previous improvements that have not met objectives

identify action which will correct this without adverse impact on other areas

audit and validate the improvement from the change.

Knowledge Evidence

Must provide evidence that demonstrates knowledge relevant to their job role sufficient to fulfil their job role independently, including:

muda and its causes

processes and procedures for the organisation relevant to the work area

poka yoke, baka yoke and similar sustaining approaches

measures of performance relevant to the work area and the improvement.

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MSS403002 - Ensure process improvements are sustained

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Elements and Performance Criteria

Range Statement

Performance Evidence

Knowledge Evidence